Qualitas Health has 31 medical centres across New South Wales, Victoria and Queensland who are moving their General Practitioner consultations to be conducted over the phone.
Managing Director Prashant Menon states “Our GP’s, nurses and practice staff are on the front line and to continue to provide our services in a safe environment for both our teams and patients we are moving all GP consults be carried out over the phone.”
“We hear the message about social distancing and we are evolving quickly to accommodate the changing needs and environments of our Patients.”
“It may become increasingly undesirable for patients to leave their homes for basic medical needs.”
“I believe that phone consultations will ease much anxiety for many. It enables GP’s to triage over the phone, only seeing patients at the practice where there is a clinical need and it is safe to do so.”
The Federal Government has included GP’s in the criteria for Telehealth consults to be bulk billed in a recent move, working in conjunction with advocates for the development, RACGP.
“We encourage all patients wanting to make a booking to call our practices, and we are providing phone consults to all needing to speak to a GP, those who are Medicare-eligible and private.”