We regret to advise that an email was sent to patients using the incorrect name on 7 March 2023. While we always endeavour to get it right, at this time, we didn’t, and for that, we are truly sorry.
Please let us reassure you that our newsletter list contains only a name and email address. No other information is accessed, known or stored.
We create these communications for our patients as we are passionate about providing helpful information that can better support your health.
We understand how important it is to get things right, and we are committed to preventing this formatting error that misaligned a name from its email address from happening again.
We appreciate your patience and understanding as we work to ensure that all future communications are error-free and easy to understand. If you have any questions or concerns, please don’t hesitate to contact me directly.
Thank you for your ongoing support, and please accept our sincerest apologies once again.
Head of Communications